Administrative Management Assistant(Booking Agent)

Announced Date:  2020-05-04
Last Deadline:  2020-05-24
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Organization: U.S Embassy
City: Kabul
Job Location: Kabul
Job Category: General Labor
Vacancy No: KABUL-2020-012
Employeement: FullTime
No of Job(s): 1
Experience: Minimum two years of administrative and clerical e
Education: Minimum two years of full time, secondary study at a college or university is required.
Contract Duration: Permanent
Salary Scale:
Nationality: Afghan
Gender: Male/Female
Deadline: 2020-05-24
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About U.S Embassy

U.S Embassy

 

Job Description

Provides full range of administrative support to the Operations Manager; providing air booking system administrative and flight booking services to all user organization authorized access/use to US Embassy Air. Maintain authorized passenger lists, review and coordinate changes to listings and work closely with offices throughout the community to assist with booking passengers. Process Embassy Air fixed-wing and rotary-wing flight requests, manifest passengers and process flight changes and cancellations for all employees under Chief of Mission in Afghanistan. Ensure accuracy of all fiscal data and identify areas of process improvement for Embassy Air operations and customer service. Distribute workload arriving in the Embassy Air email inbox, provide responsive and timely customer service, develop and maintain list of key points of contact for all aspects of Embassy Air operations.

 

Job Requirement

EXPERIENCE: Minimum two years of administrative and clerical experience in the travel industry, knowledge and experience in airline booking operations or travel industry are required.

Education Requirements: Minimum two years of full time, secondary study at a college or university is required.

Evaluations:
LANGUAGE: Level III (Working knowledge) Reading/Writing/Speaking in English; Level IV in Dari; and Level II (Limited Knowledge) in Pashtu is required.


"this may be tested"


SKILLS AND ABILITIES: Must have the ability to negotiate in a tactful yet firm way to ensure that request are acted upon quickly and accurately. Multi-tasking is required to manage the many and varied requests with each having its own timeline. The ability to plan, manage/ prioritize and complete tasks assigned from various sources in required. The ability to provide professional customer support is vital. The ability to establish and to maintain positive working relationships throughout the mission and with outside agencies is paramount. The ability to communicate clearly in writing and verbally is required.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Qualifications:
Applicants must address required qualifications criteria listed below with specific information and documentation supporting each item. For example, official transcripts evidencing educational requirements must be attached to the original application submission. Failure to do so may result in a determination that the applicant is not qualified. We are not required to contact applicants who have submitted incomplete application packages.


All applicants under consideration will be required to pass medical and security certifications.

Submission Guideline

All candidates must be able to obtain and hold a local security clearance. To apply for this position applicants must electronically submit the documents listed below to be considered for employment. Failure to do so may result in a determination that the applicant is not eligible and qualified. To apply for this position click the “Submit Application” button. For more information on how to apply visit the Mission internet site (US Embassy Kabul Website).

Required Documents:
Please provide the required documentation listed below with your application:

•Tazkira

•Two years of College Transcript/University Degree

Next Steps:
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in Kabul, Afghanistan

Submission E-mail

US Embassy Kabul Website